Terms of service
Last updated: November 12, 2026
1. Overview
This website is operated by Notchworth. Throughout the site, "we", "us" and "our" refer to Notchworth. By visiting notchworth.com or buying from us, you agree to these Terms of Service ("Terms"), together with our Privacy Policy, Refund Policy and Shipping Policy. If you don't agree, please don't use the site.
2. Using our store
To place an order, you must be at least the age of majority where you live, or have the consent of a parent or guardian. You agree to give accurate information when you order, and not to use our site or products for any unlawful purpose.
3. Products
We do our best to show our products accurately. Colors and finishes can look slightly different depending on your screen, and natural materials can vary slightly in grain and shade. Please follow the Fit & Cutting Guide before you cut your strap.
4. Prices and availability
Prices are in US dollars. We may change prices, update our products or stop selling a product at any time. If a product is listed at an incorrect price or with incorrect information because of an error, we may cancel the order and refund you in full.
5. Orders
We may refuse or cancel an order, or limit quantities, for example if a product is unavailable, if we suspect fraud or reselling, or if there is an error in the price or description. If we cancel an order after you've paid, we refund you in full and let you know by email.
6. Payment
Payments are processed securely through Shopify and its payment partners. You confirm that you are authorized to use the payment method you provide.
7. Shipping, returns and the Size Promise
Shipping is covered by our Shipping Policy, returns and refunds by our Refund Policy, and replacement straps by the Size Promise.
8. Reviews and messages you send us
If you send us a review, photo, idea or other content, you confirm that it is your own and truthful, and you allow us to display it on our site and use it in connection with our store. We may remove content that is unlawful, offensive or misleading.
9. Our content
All content on this site, including text, photos, videos, logos and design, belongs to Notchworth or its licensors. You may not copy, reproduce or reuse it without our written permission.
10. Third-party services and links
Our site relies on third-party services, such as payment, shipping and review providers, whose own terms may apply. Links to other websites are provided for convenience; we are not responsible for their content or practices.
11. Prohibited uses
You may not use our site to break the law, infringe anyone's rights, upload malicious code, collect other people's personal information, interfere with the site's security, or submit false or misleading information.
12. Disclaimer
Except as expressly stated in our policies and the Size Promise, and to the fullest extent permitted by law, our site and products are provided "as is" and "as available", without warranties of any kind. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be waived.
13. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages arising from your use of our site or products. Our total liability for any claim related to a product is limited to the amount you paid for that product.
14. Indemnification
You agree to hold Notchworth harmless from any claim arising from your breach of these Terms or your misuse of our site.
15. General
If any part of these Terms is found unenforceable, the rest remains in effect. These Terms and our policies are the entire agreement between you and us about your use of the site. We may update these Terms at any time by posting the new version on this page; the version in effect when you place an order applies to that order.
16. Contact
Questions about these Terms? Email support@notchworth.com.